Are you ready for the AODA Legislation? Effective: January 1, 2012
Join us for a Complimentary Webinar on October 13 at 11am Eastern time
All Ontario employers must be compliant with AODA Legislation effective January 1, 2012. AODA is not about ramps or automatic door openers. It’s about being compliant in your customer service delivery to people with disabilities who may have different needs.Space is limited. Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/512717410
The Accessibility Standard for Customer Service applies to all provincially regulated employers in Ontario that provide goods or services, and have one or more employees.
This webinar will help you understand the standard and create your plan on accessible customer service.
To be compliant with this legislation you must:
- Consider a person’s disability when communicating with them
- Allow assistive devices such as wheelchairs, walkers and oxygen tanks
- Allow service animals
- Welcome support persons
- Provide notification of temporary disruption
- Invite customers to provide feedback
- Train staff on accessible customer service
Webinar Title:
Are you ready for the AODA Legislation? –Accessibility for Ontarians with Disabilities Act.
Date: Thursday, October 13, 2011
Time: 11:00 AM – 12:00 PM EDT
Register: https://www2.gotomeeting.com/register/512717410
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