Monday, September 26, 2011

Are You Ready for AODA?

Are you ready for the AODA Legislation? Effective: January 1, 2012

Join us for a Complimentary Webinar on October 13 at 11am Eastern time

All Ontario employers must be compliant with AODA Legislation effective January 1, 2012. AODA is not about ramps or automatic door openers. It’s about being compliant in your customer service delivery to people with disabilities who may have different needs.Space is limited. Reserve your Webinar seat now at:

The Accessibility Standard for Customer Service applies to all provincially regulated employers in Ontario that provide goods or services, and have one or more employees.

This webinar will help you understand the standard and create your plan on accessible customer service.

To be compliant with this legislation you must:

  • Consider a person’s disability when communicating with them

  • Allow assistive devices such as wheelchairs, walkers and oxygen tanks

  • Allow service animals

  • Welcome support persons

  • Provide notification of temporary disruption

  • Invite customers to provide feedback

  • Train staff on accessible customer service

Webinar Title:

Are you ready for the AODA Legislation? –Accessibility for Ontarians with Disabilities Act.

Date: Thursday, October 13, 2011

Time: 11:00 AM – 12:00 PM EDT


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